Bring customers back

The customers you already won are the easiest to win again.

Coming next: a review request after the job, a reply to every review, a reminder when the next one is due. Built on the customer list your dashboard already keeps under Contacts.

“Exceeded our expectations of the results and took us with you on the journey.”

Lyn Cairns, Qudos Recruitment

2X more new client inquiries

The cheapest customer is the one who has already paid you.

01

They already trust you

A past customer skips the research, the comparison and the doubt. One message at the right time is all it takes.

02

Their reviews win the next job

Every review a happy customer leaves does the selling for the next person deciding between you and the business down the road.

03

No ad spend required

Repeat work and referrals cost a text message, not a click. The list is yours, and it grows every month.

What we are building, and what runs today.

The customer list in Contacts and review tracking are live in your dashboard now. Requests, replies and reminders are the next system we ship, marked Coming below so you know exactly where things stand.

ReviewsComing

More reviews from the customers you already made happy.

A request goes out after every finished job, by text and email, with one follow-up. Nothing to remember, nothing to chase.

  • A request after every finished job, text and email, one follow-up
  • Built on Google Business Profile, where the reviews count most
  • Your rating and review count tracked against local competitors

Two days after the job

Your business · text message

Thanks for choosing us for the kitchen, Alex. If you have a minute, a quick Google review helps the next customer find us.

g.page/your-business/review

Alex M.

Done. Great work, thanks again.

RepliesComing

Every review answered.

A reply drafted for each new review and posted after a look, so the next customer reading sees a business that pays attention.

  • Replies drafted and posted every week
  • Your tone, your sign-off
  • The awkward ones flagged for you before anything goes out
Google · 2 days ago

Turned up on time, tidy job, fair price.

Alex M.

Reply drafted for you, posted after a look

Thanks Alex, glad it went smoothly. See you for the next one.

RemindersComing

Reminders that bring them back.

Service reminders and rebooking prompts, sent when the next job is due, to the customers on the list your dashboard already keeps.

  • Service reminders and rebooking prompts
  • Reactivation messages to past customers
  • Built on the Customers view in Contacts, which exists today

Twelve months after the last job

Your business · email

Time for the annual service?

It has been a year since we last looked at the system. Book a time that suits and we will take it from there.

Book again

Booked for Thursday

Same customer, no ad spend

Everything above is included in one monthly plan as it ships.

What you see in your dashboard

Every customer, kept.

  • Everyone who has bought from you, with what they bought and when
  • Repeat customers marked, so you can see who comes back
  • Where each one first found you
  • The list that reviews and reminders are built on
Supernerd dashboard · Contacts
The Supernerd dashboard Contacts tab: 312 people have contacted the business and 84 are confirmed customers, each with leads, recorded sales value and where they first came from.

Your best next customer already knows your name.

Most of the growth I see in service businesses comes from people who have already paid once. This part of the platform is the newest, and I would rather tell you what is coming than dress it up. What runs today runs properly, and the rest ships as it is built.

Daniel Sandoval

Daniel Sandoval

Founder, Supernerd

An experienced team runs it with you.

The work is done for you, by people who have done it before for service businesses.

Support any time.

The AI assistant answers straight away and takes a message for the team. A monthly review call is yours to book.

The first 30 days.

Access, tracking, profiles, first report. You see the numbers before you are asked to judge anything.

You own everything.

Domain, profiles, ad accounts, data. If you ever leave, it all stays with you.

The questions we get asked first.

Will you message my customers without asking?

No. Every message type, its timing and its wording will be agreed with you before anything is switched on.

What if I do not want reminders going out?

Then they do not go out. Reviews, replies and reminders are planned as separate pieces, and we will agree the scope with you before setup.

When does the review system ship?

It is the next system we are building. Clients on the plan get it as it ships, at no extra cost. Until then, your reviews and rating are already tracked in your dashboard.

Someone searched today. Did they call you, or the business down the road?

Your free score shows:

  • How your Google profile, website and reviews measure up
  • How you compare with nearby competitors
  • What to fix first